“The content and description of this course was very appealing because many processes in Payroll and Benefits are data and systems dependent requiring consistent application of policies and procedures. Two aspects of the course— standardization and cellular teams— were most relevant to us. We do many things in teams; but, we don’t always do them the same way. Already, we are seeing results in standardizing our work processes and reducing waste. For example, we found that some of our teams calculated the company’s pay equalization for military duty differently, using slightly different assumptions. Together, the teams looked at the different methods and rationales, found common ground and built new standard operating procedures for everyone that achieved the best results for the employee and company.”

Tim Muffly
Director, Payroll Administration
PPG

 

Corporate Training

Quick Start Process Improvement

Do departments want to get rid of rework and paper?

Are you ready to get started improving processes and finding those “low hanging fruit” solutions?

Do employees and managers want skills to make improvements in their work?

Overview

Quick Start is an interactive workshop that helps managers and employees analyze and improve work processes. Participants look at their work as a system of work steps and decisions, people, structures, and controls. The use practical techniques to analyze their work, and apply methods to develop and prioritize improvements, including identifying Quick Wins for implementation within a month.

Benefits

At the end of the workshop participants will know how to:

Identify critical work processes and practice methods for evaluating and improving a business process

Identify key issues in current work process

Identify Quick Win solutions to improve a process

Obtain tools that you can use immediately.

Length – 1/2 day

Tool Example:

Please click to enlarge

High Level Recruiting Map

 

 

 

Workshop Outline

Work Processes – What are they? What are yours?

Create a high level map for one process

Engage employees to find pain points, bottlenecks, wastes

Suggest solutions

Categorize solutions and identify ones that can be implemented in less than one month

 

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