“Shelley worked with a cross-functional team and designed a client team approach with enabled us to integrate client strategies from multiple perspectives. Already we have seen results in the marketplace: one customer said that the team approach was critical and instrumental in their decision to sign an ongoing contract. Another prospect said that the strategic team approach was a differentiator in the market place which set the company apart from its larger competitors.”

Dale Brown
Senior Vice President, Sales and Marketing
MedImpact

 

Corporate Training

Quick Start Process Improvement

Do departments want to get rid of rework and paper?

Are you ready to get started improving processes and finding those “low hanging fruit” solutions?

Do employees and managers want skills to make improvements in their work?

Overview

Quick Start is an interactive workshop that helps managers and employees analyze and improve work processes. Participants look at their work as a system of work steps and decisions, people, structures, and controls. The use practical techniques to analyze their work, and apply methods to develop and prioritize improvements, including identifying Quick Wins for implementation within a month.

Benefits

At the end of the workshop participants will know how to:

Identify critical work processes and practice methods for evaluating and improving a business process

Identify key issues in current work process

Identify Quick Win solutions to improve a process

Obtain tools that you can use immediately.

Length – 1/2 day

Tool Example:

Please click to enlarge

High Level Recruiting Map

 

 

 

Workshop Outline

Work Processes – What are they? What are yours?

Create a high level map for one process

Engage employees to find pain points, bottlenecks, wastes

Suggest solutions

Categorize solutions and identify ones that can be implemented in less than one month