“In class when I mapped the freight process, I discovered that the operational process was not the main issue; instead we had some key decisions at the strategic level to consider. Back at work, I have already shared the maps I developed with others and I am developing some dashboards to collect data to focus our improvement efforts. Shelley asked some insightful questions that influenced my thinking and put me in a stronger position to demonstrate what needed to be done.”

Theresa Quinn Accurso
Director of Finance
Shure Inc.

 

Corporate Training

Quick Start Process Improvement

Do departments want to get rid of rework and paper?

Are you ready to get started improving processes and finding those “low hanging fruit” solutions?

Do employees and managers want skills to make improvements in their work?

Overview

Quick Start is an interactive workshop that helps managers and employees analyze and improve work processes. Participants look at their work as a system of work steps and decisions, people, structures, and controls. The use practical techniques to analyze their work, and apply methods to develop and prioritize improvements, including identifying Quick Wins for implementation within a month.

Benefits

At the end of the workshop participants will know how to:

Identify critical work processes and practice methods for evaluating and improving a business process

Identify key issues in current work process

Identify Quick Win solutions to improve a process

Obtain tools that you can use immediately.

Length – 1/2 day

Tool Example:

Please click to enlarge

High Level Recruiting Map

 

 

 

Workshop Outline

Work Processes – What are they? What are yours?

Create a high level map for one process

Engage employees to find pain points, bottlenecks, wastes

Suggest solutions

Categorize solutions and identify ones that can be implemented in less than one month