I4 Process - Corporate Training

Increasing Process Efficiency in Tough Times

Do you need to consolidate processes or units in order realize greater efficiencies across the organization?

With fewer resources, do you want to rethink how you do work and what work you do?

Would you like to seize the opportunity and provide even more value to your customers?

more info...

Process Improvement with Multiple Teams Using Action Learning

Are you sure you can do this process faster but somehow you just don't seem to get there?

Do you need workarounds and rework because information is missing or inaccurate?

Do you want to build the skills of your leaders as the foundation for sustaining improvements?

more info...

Process Improvement and Process Mapping

Is your response to customers too slow?

Are traditional processes keeping you from getting the full benefit of technology improvements?

Are you processes more complex than they need to be?

more info...

Improving Service, Office, and Technical Operations with Lean

Are customer transactions stalled while you wait for information and decisions?

Do administrative support functions slow down your core business?

Could reducing the bottlenecks in operations and support functions give you the competitive edge you need?

more info...

Building Leadership Accountability and Commitment

Are you frustrated by departments that won't get behind your initiative?

Do you have managers passively resisting?

Is your organization frequently in overload?

more info...

University Courses

Putting Humpty Dumpty Back Together Again: How to Deal with the 'New Normal' Organization
Nov. 11, 2009 9-noon, University of Santa Clara, Cost $145.
Register at the University of Santa Clara here

Taking the Waste Out of Work
December 1 , 2009 9-noon, University of Santa Clara, Cost $145
Register at the University of Santa Clara here

Cutting Costs Through Process Improvement
December 7-8, 2009, Case Western Reserve University, Cost $1140.
Register at Case Western here

Public Seminars

Using Simulations to Increase Process Efficiency. Business Process Management Institute
Nov. 9 and 10, 2009. Live on Line class, 1-5PM ET both days. Call 508 475-0475 x15;
Register at BPMI here. The course description is in the training brochure on page 23.

Business Process Management and Lean. Business Process Management Institute
Nov. 4 , 2009. Call 508 475-0475 x15; New York, NY Cost $595.
Register at BPMI here. The course description is in the training brochure on page 18.

Business Process Management and Lean. Business Process Management Institute
Dec. 21 and 22, 2009. Live on Line class, 1-5PM EST both days. Call 508 475-0475 x15;
Register at BPMI here. The course description is in the training brochure on page 18.