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“As part of the management team, I realized that Finance, Accounting, and Administration needed to build an understanding of how Lean works for the administrative side and in support of our manufacturing Lean Journey. This class solidified the concepts and philosophy with specific examples that enabled me to internalize the knowledge. I plan on getting together with two plant controllers to do additional training and projects in the local area, and implement improvements like the ones I did in class of the value stream mapping of the month end close.”

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How to Get Executives Engaged in BPM Analysis

“The process model is boring–just so many rectangles and diamonds.” That’s pretty much what executives say if you show them a process model that is 20-100 steps. They will be impressed by its length and they are likely to say, “Wow that process is pretty complicated. I can see why it takes so long.”

They […]