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“Very insightful, as it made me think about asking for things in a different way in order to get a different outcome”

Participant,
Sabre

 

How to Get Executives Engaged in BPM Analysis

“The process model is boring–just so many rectangles and diamonds.” That’s pretty much what executives say if you show them a process model that is 20-100 steps. They will be impressed by its length and they are likely to say, “Wow that process is pretty complicated. I can see why it takes so long.”

They […]