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“I had a programming background and needed to see the bigger picture in the health care organization where I was working. Shelley's teaching was very good, she was approachable, and had a wealth of stories that I could benefit from.

I got really pumped up from the class. I realized that I needed to get more information up front to build improved processes. I had a new way of identifying roadblocks in processes and had methods to redesign processes to make them more effective. I saw that I had to take responsibility for influencing improvements vs. depending on others. In just three days after I got back to the office, I identified why an installation project had been floundering for several months, took action, and moved the project along!”

Debby Bearden,
Information Technology
St. John Health System


Can't See the Forest for the Trees or Trying Too Hard?

3D Character and Friendship

By Melissa Elias, InfoWorks

As I learn from the people I look up to in business, I’m always reminded to “step back”. I’m told, “You are not seeing it clearly, you are too involved”, so there we have the saying “can’t see the forest for the trees”.

So what is big picture thinking? Strategic […]