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“This active learning process has been a really valuable experience for me in many ways. With the excellent support of your methodology, coaching, and tools, I was able to step into a more visible leadership role, increase my value as an employee, and deliver significant results to the campus. You're a superb consultant! Thank you, Shelley.”

Jill Martin
Program Manager
UC Berkeley


BPM Tips for the Road #1

Winding Road

All of us like practical tips that we can read quickly, use easily, and produce results. Since I began writing this blog two years ago my focus has always been on writing about my experience with clients in the process improvement and BPM field. A colleague of mine calls this providing, “Notes From the Front.”