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“Very insightful, as it made me think about asking for things in a different way in order to get a different outcome”

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The First Look at a Process Definition

Private Eye

If you want to understand the process context before diving into the particulars of process improvement, use this outside in process definition template. Many of you know the Six Sigma SIPOC (Supplier, Inputs, Process, Outputs, Customer) technique or the Process Scope diagram of Roger Burlton called the IGOE (Inputs, Guides, Outputs and Enablers). Well, here […]