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“We achieved phenomenal results leading to an extremely efficient organization. The time required to process commissions with accurate results was reduced by more than 50% with the new process implemented. The capacity gained eliminated the need for additional resources to accommodate Cisco's growing sales force and transaction volume.”

JuneAn Lanigan
Director (former)
Cisco Systems

 

Top Ten Rules for Redesign of BPM Processes

redesign

Well, this is the really fun part! After doing the charter, modeling current state process diagrams, collecting customer and internal quantitative data, and applying the critical analytical techniques, it is time to shift to the right side of the brain and creatively build the new redesigned process.

It’s helpful to begin with a one page […]