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“We achieved phenomenal results leading to an extremely efficient organization. The time required to process commissions with accurate results was reduced by more than 50% with the new process implemented. The capacity gained eliminated the need for additional resources to accommodate Cisco's growing sales force and transaction volume.”

JuneAn Lanigan
Director (former)
Cisco Systems

 

5 Tips to Build BPM Leader Success – Part 2

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Do your executives have the skills and experience to lead a cross-functional process focused organization? This is the second part of a blog that focuses on how to motivate, engage, and coach the Executive Sponsor and Process Owner during a BPI project.

3. Guidance during the BPI Project – During the BPI project the […]

5 tips to Build BPM Leader Success - Part 1

Screen Shot 2014-03-01 at 4.28.14 PM

Do your executives have the skills and experience to lead a cross-functional process focused organization? Clearly, if your company is a successful organization, it has many excellent leaders. But those leaders have had training and experience to succeed in a traditional organization with a C-suite at the top and siloed business units and functions under […]