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“Shelley was excellent at ensuring the entire class was challenged although the level of experience within the classroom greatly varied.”

R. L.,
Universal Weather

 

3 Reasons Why You Need BPM Governance

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Sometimes I think that BPM governance is just a fancy word that brands business process management as an important part of the enterprise. Should the organization really add more structure, committees, and meetings for another form of governance—namely business process management governance? And then there are other questions—when should the organization have BPM governance, what […]

Process Governance: Leadership or Management? Part 2

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Gartner’s definition of BPM includes both management and leadership. I would clarify further: leadership of the environment and management of the practices. Let’s see how they both play out by looking at the What, Who, When (Part 1), and now in Part 2 the Where of Process Governance.

WHERE Leadership

Where means where in the […]

Process Governance- Leadership or Management? Part 1

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Gartner’s definition of BPM is “a management practice that provides for governance of a business’s process environment toward the goal of improving agility and operational performance.“

The definition implies that BPM has both management and leadership and I agree. I would clarify further: leadership of the environment and management of the practices. Let’s see how […]