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“This method not only provided excellent tools, it also helped us build the habit of criticizing our own process so we can make it better.”

David Scronce,
Director Strategic Initiatives
University of California, Berkeley

 

Is a BPM Facilitator Needed? - Part 1

Facilitator 2013-09-07 at 12.02.56 PM

For sure. For without a Facilitator for a business process improvement (BPI) project, the project is likely to

Take considerably longer Not stay focused on the goal and instead go off on tangents Be controlled by the project manager Miss input from key stakeholders And more

Yes, a Facilitator is needed for a BPM improvement […]