"Shelley established a client management process, built a migration plan, engaged clients to meet their content goals, and developed a unique user acceptance testing process that really created client commitment. When the new Intranet site launched, clients raved and we had no major surprises."

Shawn Wilson
Intranet Manager
Intuit

Case Study:

How to Get Employees Ready for Change Impacting External Customers

Article:

The Nine Most Common Ways Initiatives Get Stuck in Organizations

Services

Implementing Strategic Initiatives

When your initiative is time critical and needs the cooperation of several business units and functions, but only a few people have the inclination of bandwidth to do their part, ask for our help. We assess your organizational readiness in order to develop a plan to (1) change the work and (2) change the mind set. Change management starts early with design and planning and concludes with implementation. We put together a comprehensive implementation strategy which engages employees, managers and executives and uses communication, training, and project management methods to create alignment, commitment and action.

Length: Varies

Tool Example: Weekly Dashboard Visual to keep all contributors current and inspire some healthy competition.

Sample Projects:

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