“Shelley gave structure to the process team, guiding us and providing tools, so that we were more productive during the mapping and analysis of the current process and redesigning the new process.

The new process, the Abovehealth Modular Implementation, is a repeatable process with discipline and specific tools for each phase. We expect that the new sequence modular approach will not only reduce cycle time and rework, but be a real differentiator for us in the marketplace.”

Terri SenRoy
Director,
Quality Assurance (former)
AboveHealth

Publications

Process Improvement and Lean Office

Leaning Your Organization: Does that Mean Cutting Jobs?

Redesigning the Campus Research Subaward Process, by Shelley Sprandel, UC Berkeley

Strategic Planning & Initiatives