“We've had tremendous growth in our home care company over the past half year and so we need to be extremely efficient. We...went right to work the day we got back to apply the Lean Office concepts and streamlined the staffing process to provide caregivers for families. Now when we receive a call the information is standardized, entered right into the computer, and forwarded with fewer steps so we can get the nurse out to the client quickly with the right information.”

Kevin Fetzer
Certified Sr. Adviser
Comfort Care and Resources, Inc.

Public Speaking

How BPM Takes the Waste Out of Work, Presentation, Business Process Management Institute /
Nov. 3, 2009. Call 508 475-0475 x15, New York, NY