Interview with APQC and Shelley Sweet on Why Process Improvements Evaporate. White paper on the topic on Publications Page.
Panel Discussion webcast with me and IBM BlueWorksLive “How to Make Lean Six Sigma Projects More Successful”
Sustaining BPM – Crawl, Walk and Run
“Great combination of hands-on exercises and simulation software to analyze how to make improvements in the work place”
AMR Elsersy,Consolidated Contractors Co.
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