“In class when I mapped the freight process, I discovered that the operational process was not the main issue; instead we had some key decisions at the strategic level to consider. Back at work, I have already shared the maps I developed with others and I am developing some dashboards to collect data to focus our improvement efforts. Shelley asked some insightful questions that influenced my thinking and put me in a stronger position to demonstrate what needed to be done.” Theresa Quinn Accurso Director of Finance Shure Inc.
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Clients
Corporations
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NonProfit, Educational Institutions & Government
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Finance and Insurance Bank of America California Federal Bank California State Automobile Association Majestic Insurance Wells Fargo
Healthcare Dey, LP Eastern Plumas Health Care Kaiser Permanente KCI MedImpact Healthcare Systems Pfizer, Inc.
Technology Applied Materials Aviza Technology BPM Institute Cisco Systems Form Factor Hewlett Packard Intuit Kinetics Lombardi MIPS Microsoft Oracle Sabre Silicon Graphics, Inc. VA Software VMware Watkins Johnson
Oil and Gas, Utilities California ISO Chevron Plumas Sierra Rural Electric Coop.
Retail Levi Strauss Tiffany & Co.
Small Businesses Berlin, Eaton & Associates Palmchip Corp. Wood Associates
Other ACH Food Companies PPG Universal Weather
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NonProfits Access Group California Council for Economic and Environmental Balance Community Clinic Association of Los Angeles County Community Legal Services, San Jose FIRST 5, Santa Clara Leadership Mid-Peninsula San Mateo County History Museum
Educational Institutions and Government California State University, San Bernardino Case Western Reserve University DeVry University John F. Kennedy University Lawrence Berkeley National Laboratory Los Angeles Educational Alliance for Reform Now Los Angeles Unified School District Office of Women’s Advocacy, Santa Clara County Santa Clara University Santa Monica-Malibu Unified School District Stanford University University of Calgary University of California, Berkeley University of California, Davis University of California, Los Angeles University of California, Office of the President University of Pittsburgh, Katz School of Business University of Tulsa
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