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“Our company has been using Lean in the manufacturing area. I am responsible for engineering design and development processes. I wanted to see how I could use the lean principles in my area. Shelley provided a nice balance between a high level overview and practical tools in the two day class, so that I walked away with many applications. We have already started eliminating waste, taking out time, duplication errors, and multiple touch points at our 6 technical centers. I estimate that the efficiencies will save us $1,000,000.”

Bob Niklewicz
Vice President, Engineering
Tegrant Corporation

 

Expanding and Sustaining Continuous Improvement – Part 2

Guest Blog

Guest Blog

By Lisa Meschi

After phase one of our continuous improvement (CI) journey, we saw a shift in the energy around our effort: momentum waned, and there was resistance to new CI projects. After looking at our main issues, we aimed to solve four problems: Projects were taking too long, our infrastructure was […]

Starting, Growing, or Killing Process Improvement - Part 2

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Knowing where the organization is in its process improvement journey is important, so you start from where you are and keep moving forward. This article addresses three different stages–starting, growing, and killing process improvement and looks at three different areas for success. Part 1 looked at Assessing where the organization is, and what to do […]

Setting up a BPM Measurement System - Part 2 of 3

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If you’re working on a single business process improvement project or many processes across the enterprise, you need a measurement system. But how do you build one that is comprehensive, efficient and effective? Part 1 covered Level 1 and 2 measurement elements based on the process maturity graphic below. This part covers Level 3.

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InfoWorks Interview on The BPI Blueprint

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InfoWorks interviewed Shelley Sweet, who is President of I4 Process and author of The BPI Blueprint. I4 Process provides consultation, workshops and training programs based on a unique 3-PEAT method of modeling processes and analyzing data that accelerates operational improvements, and builds leaders and employees who sustain operational excellence.

InfoWorks: Why did you decide […]

Do Kaizens Work for Knowledge Workers? - Part 2

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Part 1 of this blog talked about the purpose and set up for this 4 day Kaizen with an Environmental Healthy & Safety group. Part 2, the final section follows.

In the first 2 days, we documented five process diagrams (for each of the permits – we found a 5th one!), identified the wastes […]