Follow the I4 Process Blog

 Subscribe in a reader

Enter your email address:

“Our company has been using Lean in the manufacturing area. I am responsible for engineering design and development processes. I wanted to see how I could use the lean principles in my area. Shelley provided a nice balance between a high level overview and practical tools in the two day class, so that I walked away with many applications. We have already started eliminating waste, taking out time, duplication errors, and multiple touch points at our 6 technical centers. I estimate that the efficiencies will save us $1,000,000.”

Bob Niklewicz
Vice President, Engineering
Tegrant Corporation

 

How Does Your Shared Service Center Work? An Interview with a Shared Services Director

Screen Shot 2016-08-06 at 7.50.48 PM

What was the original purpose for establishing a Shared Services group?

The Head of HR for the organization was a strong proponent of Shared Services and there was also a company wide focus on operational efficiency and safety. When we began we focused on two HR processes that we wanted to centralize and standardize and […]

When Should Organizational Change Management Start Part 2

Org change jumping fish AM

Now let’s take these frameworks and relate them to the stages of a BPI effort. (Part 1 of this blog looked at the change journey from a personal standpoint.)

A BPI project begins with working with the Executive Sponsor, Process Owner, Project Lead, and BPM Facilitator to develop a charter that will […]

When Should Organizational Change Management Start? Part 1

Org change jumping fish AM

So often I see organizational change management as a part of the implementation plan for putting the recommendations and new design of a Business Process Improvement project (BPI) into operation in a company. It should be there, but it needs to start sooo much earlier. In fact it needs to start with the first phase […]