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There are many ways to ‘do’ business process improvement projects. It’s best if the company has a methodology from BPM, Lean, Six Sigma, Reengineering or some other methodology. Here’s the one I use, starting with selecting the project and ending with monitoring and sustaining the project; ‘doing’ the process improvement project means completing the section […] 
Lots of barriers get in the way of taking the time to analyze how we do work, making recommendations, implementing, and making the improvements stick over time. In a research paper we did, we developed three stages for successful process improvement and common barriers at each stage. (See article for more information on the research […] 
Dear i4Process: We have been doing process improvement in our healthcare organization for several years. I would like to know, “How does a BPM Facilitator successfully position him/herself when working with a team for the first time?” Dear Potential BPM Facilitator, Let me begin by giving a definition of a BPM Facilitator to clarify what […] 
This is such a simple but such a critical question. And it has several critical elements: Building – meaning this is going to take some time and it will start at one level and grow to another level Improvement – in other words we want to have an organization that wants […] 
Ask, do we interview various stakeholders to develop the current state models? Do we seek out individual specialists to gather and analyze quantitative data? Here’s what I have found: if you want to increase your risk of failure—use individuals instead of a BPI team. A core team that is ongoing for the charter, modeling, analysis, […] |
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