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“Very insightful, as it made me think about asking for things in a different way in order to get a different outcome”

Participant,
Sabre

 

Rules for Redesign after Hammer

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Michael Hammer created wonderful assumption busting guidelines for redesigning processes in his book Reengineering the Corporation, like

As few people as possible should be involved in the performance of a process. (Several jobs are combined into one.) Workers make decisions. Processes have multiple versions (for different market segments).

I find that after Discovery, Modeling and […]

How Do You Bring Innovation into the Core Business?

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Brad Power, management consultant, blogger for Harvard Business Review, and partner at FCB Partners in Boston started a LinkedIn dialog with the question, How Do You Bring Innovation into the Core Business? a few weeks ago. I was too late to join in, but I thought there were several worthwhile responses and I wanted to […]