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“Very insightful, as it made me think about asking for things in a different way in order to get a different outcome”

Participant,
Sabre

 

Sustaining BPM – Crawl, Walk and Run

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A financial department of a large technology company had employees working long hours and even staying overnight every quarter when financial information was due. The SVP realized this could not go on. He provided his leadership, selected a team of internal subject matter experts, and chose an internal project lead and external BPM practitioner to […]

Use Projects to Launch High Quality Global Products - Part 1

Guest Blog

By Helen S. Cooke , InfoWorks

Use Project Management to Deliver Quality

You’ve started a new project. Your objective is to successfully create and internationally launch a new high quality product for your company. But, you’re stuck, because you are not sure you know how to ensure success across countries or how […]

3 Reasons Why You Need BPM Governance

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Sometimes I think that BPM governance is just a fancy word that brands business process management as an important part of the enterprise. Should the organization really add more structure, committees, and meetings for another form of governance—namely business process management governance? And then there are other questions—when should the organization have BPM governance, what […]

How Do You Build an Improvement Culture?

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This is such a simple but such a critical question. And it has several critical elements:

Building – meaning this is going to take some time and it will start at one level and grow to another level

Improvement – in other words we want to have an organization that wants […]

Three Ideas from Scrum for BPM

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I took an excellent Certified Scrum Master course from Jeff McKenna, President of Agile Action, about two months ago and have been using many of the concepts and techniques for my weekly work, especially about writing my new book Process Improvement Making Projects Simple, Structured, and Successful (to be published about March of 2014). The […]