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John Deasy
Superintendent of Schools (former)
Santa Monica-Malibu Unified School District

 

Swim Lane Mapping for Non-Swimmers

Screen Shot 2014-03-15 at 3.14.05 PM

Is modeling the as-is current diagram tedious or exciting? It can be either, depending on how you do it, but why make documenting tedious if you can do it well, and make it fun and thought-provoking for the business process improvement (BPI) team.

Here’s what not to do:

Model all your processes across the […]