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“At Palmchip, where I was VP of Marketing, Shelley was able to use her experience along with her knowledge of core marketing processes to keep our project on schedule and meet budget targets. She is articulate in explaining both her methodology and its benefits to high-level executives, as well as to managers and staff members. This is a key to obtaining early and complete buy-in, which, in my experience, in critical to the success of a project.”

MJ
Vice President
Palmchip

 

Top Ten Rules for Redesign of BPM Processes

redesign

Well, this is the really fun part! After doing the charter, modeling current state process diagrams, collecting customer and internal quantitative data, and applying the critical analytical techniques, it is time to shift to the right side of the brain and creatively build the new redesigned process.

It’s helpful to begin with a one page […]

A “Pickle” with My BPM Recommendations and Implementation

pickled gherkin on fork

Dear i4Process,

Our fund development programs which are run through two different operational methods, accounted for differently, and are based on policies in two different organizations. Once we created one consolidated model and optimized the process we wanted to recommend it to the two sponsors with an implementation plan. But we couldn’t finalize the implementation […]