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“Shelley Sweet was recommended to me at a time when I was seeking professional assistance to lead the District in the development of a strategic plan. It was a fortunate meeting – with Shelley’s experience and guidance we were able to assemble a broad range of community members to form a design team. The team participated in a series of activities to assess, discuss, and develop the outcomes to create the classroom of the future. Under Shelley’s leadership, the design team was able to propose to the Board of Education, seven completed “initiatives” that would provide the course of action to realize the District’s vision.”

John Deasy
Superintendent of Schools (former)
Santa Monica-Malibu Unified School District

 

Sustaining BPM – Crawl, Walk and Run

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A financial department of a large technology company had employees working long hours and even staying overnight every quarter when financial information was due. The SVP realized this could not go on. He provided his leadership, selected a team of internal subject matter experts, and chose an internal project lead and external BPM practitioner to […]

The Life Cycle of BPM Centers of Excellence - part 2

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In Part 1, I discussed how one BPM Center of Excellence (COE) started as a centralized organization and then with change moved some of the BPM Practitioners into specific operational units and disbanded the centralized group. Part 2 continues with the life cycle of this use case in its second stage, ‘decentralization’ and then continues […]

The Life Cycle of BPM Centers of Excellence - part 1

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According to a BPTrends survey 2014, the number of companies that have a BPM Center of Excellence has not grown over the last eight years (It’s stable at about 34%). In trying to guesstimate why that might be happening, I have been asking these questions:

When do companies start of COE and why? What do […]