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“Shelley’s ideas about how to engage leadership and how to get the project to succeed at Dey were important to the success of the team.”

Batch Records Team Member
Dey Pharmaceutical

 

How Do You Build an Improvement Culture?

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This is such a simple but such a critical question. And it has several critical elements:

Building – meaning this is going to take some time and it will start at one level and grow to another level

Improvement – in other words we want to have an organization that wants […]

Half the Time Process Improvement Fails: How to Be in the Other Half: Part 2

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In order to “be in the successful half” where process improvement projects succeed you need to:

Build and use a Project Charter Select the appropriate business process improvement leaders and team Use a time-boxed disciplined approach

Part 1 of this blog explored “Building and using a Project Charter.” This blog discusses “Selecting the appropriate business […]

5 Tips to Build BPM Leader Success – Part 2

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Do your executives have the skills and experience to lead a cross-functional process focused organization? This is the second part of a blog that focuses on how to motivate, engage, and coach the Executive Sponsor and Process Owner during a BPI project.

3. Guidance during the BPI Project – During the BPI project the […]

5 tips to Build BPM Leader Success - Part 1

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Do your executives have the skills and experience to lead a cross-functional process focused organization? Clearly, if your company is a successful organization, it has many excellent leaders. But those leaders have had training and experience to succeed in a traditional organization with a C-suite at the top and siloed business units and functions under […]