Follow the I4 Process Blog

 Subscribe in a reader

Enter your email address:

“This method not only provided excellent tools, it also helped us build the habit of criticizing our own process so we can make it better.”

David Scronce,
Director Strategic Initiatives
University of California, Berkeley

 

The Life Cycle of BPM Centers of Excellence - part 2

Screen Shot 2015-04-20 at 5.17.47 PM

In Part 1, I discussed how one BPM Center of Excellence (COE) started as a centralized organization and then with change moved some of the BPM Practitioners into specific operational units and disbanded the centralized group. Part 2 continues with the life cycle of this use case in its second stage, ‘decentralization’ and then continues […]

The Life Cycle of BPM Centers of Excellence - part 1

Screen Shot 2015-04-20 at 5.17.47 PM

According to a BPTrends survey 2014, the number of companies that have a BPM Center of Excellence has not grown over the last eight years (It’s stable at about 34%). In trying to guesstimate why that might be happening, I have been asking these questions:

When do companies start of COE and why? What do […]