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“We had an overly complex implementation for our healthcare application process which was difficult to communicate and manage. Shelley helped by providing a process to develop a more effective implementation process and leading us through that. We now have a simpler more disciplined process which is easier to communicate. We are piloting it with current clients and using it as a differentiator in our sales process.”

Jack Johnson
CEO
AboveHealth

 

Aligning Performance Improvement, Strategy, and Daily work in Healthcare – Part Two

3D Character and Friendship

Guest Blog by Mary Grace Gardner, MPH is a Director of Strategy and Performance Improvement in the San Francisco Bay Area

What is the rest of the roadmap to answer this question?

In Part One of this blog, Mary Grace Gardner asked the question, “What makes participation in an important performance improvement project fizzle after […]

Aligning Performance Improvement, Strategy, and Daily work in Healthcare – Part One

Guest Blog

 

Guest Blog by Mary Grace Gardner, MPH is a Director of Strategy and Performance Improvement in the San Francisco Bay Area

 

Have you launched a performance improvement project based on someone’s brilliant improvement idea only to see participation fizzle out by the third team meeting? You probably spent hours crafting the perfect kick […]

How Do You Overcome These Barriers to BPM Success?

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Lots of barriers get in the way of taking the time to analyze how we do work, making recommendations, implementing, and making the improvements stick over time. In a research paper we did, we developed three stages for successful process improvement and common barriers at each stage. (See article for more information on the research […]